Frequently asked questions
Everything you need to know about how Scriva works, security, and getting started.
Getting started
What is Scriva?
Scriva is an AI medical scribe that listens to the conversation during a consultation and turns it into a structured clinical note in real time, so you can focus entirely on the patient instead of the keyboard.
Which professionals can use Scriva?
Scriva is built for a wide range of healthcare professionals — from general practitioners and specialists to psychologists, physiotherapists, nurses, dentists and nutritionists — as well as clinics and larger organizations.
Do I need to install anything?
No. Scriva runs in your browser and works on the devices you already use. You simply sign in, start a session, and the note is ready at the end of the consultation.
How long does it take to get started?
Most professionals are up and running in minutes. You can create an account, run your first session and review the generated note the same day.
How it works
Does Scriva write the note automatically?
Yes. Scriva transcribes the conversation in real time and produces a structured note using your own words and terminology, without inventing information. You always review and approve it before saving.
Can I edit the notes?
Absolutely. Every note is fully editable. Scriva gives you a strong first draft and you stay in full control of the final content.
Does it work in Italian and other languages?
Yes, Scriva supports multiple languages and medical terminology, so the note reflects how you actually speak with your patients.
Privacy & security
Is any audio stored?
No. Transcription happens in real time and no audio recording is retained. Only the text note you approve is kept.
Is Scriva GDPR compliant?
Yes. Scriva is developed with privacy by design, is GDPR compliant and offers a Data Processing Agreement under Art. 28 GDPR. All data is stored and processed on secure servers within the EU.
Are my patients' data used to train AI models?
No. Neither Scriva nor third parties use your data to train models or for any other purpose. Transcriptions and notes can also be deleted at any time within 24 hours.
Plans & billing
Can I try Scriva for free?
Yes. You can start a free trial and experience how Scriva works in your real workflow before committing to a plan.
Can I cancel anytime?
Yes. There are no long-term commitments — you can change or cancel your plan whenever you need.
Still have questions?
Book a demo and we'll walk you through how Scriva fits into your daily practice.
Book a demo